Shipping policy

We at BUDDYZ Toys are committed to deliver your order with good quality products and packaging within given time frame. We ship throughout the week, except Saturday, Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.

How long does it take for an order to arrive?
Orders are dispatched within 24-48 hours of you placing your order. Most orders are delivered within 7-10 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if the product I received is in damaged condition?

If you think, you have received the product in a bad condition or if the product is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-8928569232 (10am to 6pm) or email us at info@buddyz.in mentioning your Order ID. We will personally ensure that a brand-new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.